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Support

Need a hand with the app? Whether you have a question, spotted a problem, or have an idea to share, we’d like to hear from you.

Email us

For help with trips, purchases, backups, or anything else in MySchengen, contact the developer directly.

support@myschengenapp.com

This link opens your email app. You can also copy the address into your preferred email service.

Reporting a problem?

A few details will help us understand what happened:

  • Your device model and iOS or Android version.
  • The MySchengen app version.
  • What you were doing and what happened instead.
  • A screenshot, if it helps explain the issue.

Please leave out passwords, payment details, and any personal information we don’t need to help you.